Booking peace of mind
Our events are flexible and future-proof, giving you the confidence to book without hesitation. We’re committed to delivering an outstanding event experience and our innovative tools and systems enable us to quickly adjust to changing circumstances.
Rest assured your wellbeing is paramount, once you have confirmed your place we will keep in touch in the lead up to the event and update you with any safety information for attending closer to the date. We recommend that you plan your journey and check the latest travel guidance for getting safely to the venue.
You’re covered with our flexible tickets
If at the time of the event government regulations require participants to attend the event virtually, your booking will automatically be changed to the equivalent number of online tickets and you will receive a credit for the difference. Please note that, as per our terms and conditions, your booking cannot be cancelled but we can transfer your ticket to a colleague if you are no longer able to attend. Please view our full terms and conditions here.
On 24 February 2022 the UK Government lifted all COVID restrictions, including those in place for live events.
We are committed to the safety of both our guests and employees, and we continue to keep your safety at the forefront of our plans.
Before you arrive onsite at the event, we ask that you please read our updated Essential Guide that highlights the precautions we are taking, and those you must take yourself, to ensure both your own wellbeing and the wellbeing of your peers.
Our updated emap secure statement is designed to deliver industry-leading health and safety standards and procedures that will help put the minds of our event attendees at ease.
Both our Essential Guide and emap Secure Statement are under constant review and kept up to date in line with the latest government announcements, so please be sure to reread these documents before visiting another of our events.
By attending our event, you confirm that:
- you are free of all COVID-19 symptoms, including a fever, a new continuous cough, shortness of breath, loss of their sense of taste and smell
- you are not awaiting the result of a COVID-19 test
- you have not been in contact with someone who has recently tested positive for COVID-19 or is experiencing any COVID-19 symptoms
If you are travelling from overseas for the event please check your country’s advice for guidance on travelling, as well as the latest government guidance on entering the UK. Information on travelling to the UK can be found here