Terms and Conditions

Delegate Information

It is the booker's responsibility to ensure they have input the correct information.


It is the entrant’s responsibility to ensure they have (written) permission from any owner of the supporting material they are wishing to upload.  This includes:
  • literary works such as articles, stories, journals, or computer programs
  • pictures and graphics
  • blueprints of architecture
  • plays and screenplays
  • audiovisual recordings such as movies
  • sound recordings
  • PowerPoint presentations


All delegate bookings will be confirmed by email within 5 working days.  If you do not receive confirmation of your entry/booking, please contact zoe.hamson@metropolis.co.uk. The confirmation email will include a receipt of your payment or a copy of your invoice.


Bookings may be paid by credit card at the time of booking; otherwise we will invoice you.  Please note the payment must be received in full before the event. Invoice payments must be received by Metropolis Business Media within 28 days of the invoice date or by close of business 5 working days before the Event, whichever is the earlier. For bookings made within 28 days of the event, a credit card payment will be required. Only payment in sterling will be accepted.


If we cancel the function we will refund all booking fees paid. For table/seat cancellations, if you cancel on or before 24th of October, we will refund your booking fee in full. Cancellations after 24th October, no refund will be given.

We do not, however, accept liability for travelling, accommodation or any other expenses incurred as a result of any cancellation or postponement of the event those lie solely with the delegate.  Our liability for loss or damage incurred as the result of cancellation or postponement of the event is limited to the amount of your booking fee.These terms and conditions are governed by English law and the courts of England and Wales will have exclusive jurisdiction over any dispute.

Zoe Hamson
Event Coordinator
10th Floor, Southern House
Wellesley Grove 

Special requirements

Any dietary requirements, access requirements or any other special requests must be made known to the event organiser two weeks prior to the event. If not we cannot confirm that we will be able to accommodate them. Any additional charges incurred for special requests will be passed on to the delegate where reasonable.

Lighting and special effects

It is the table booker’s responsibility to inform guest(s) that special effects, including strobe lighting, may be used on the night.
It may be necessary for reasons beyond our control to alter the venue or the date of the event. We will give you as much notice as we can and your booking will be transferred to the new venue or date.

Data Protection

Data protection: The information you provide will be safeguarded by Metropolis Business Media, whose subsidiaries may use it to keep you informed of relevant products and services.

Information about how we may share your data

This event is being sponsored. The current event sponsors are listed here. We make available your name, job title and company you work for to our sponsors. This is in our and our sponsors' legitimate business interests: it allows us to attract the most appropriate sponsors for the events and to facilitate business-to-business communication between our sponsors and our registrants during and after our events. Our sponsors may contact you about their products and services. We will also list your name and company you work for in the guide given to all attendees during the event and the table seating plan displayed at the event.